This privacy policy applies to your use of the Northside Pool Pump Repairs website (located at www.northsidepumps.com.au) including the use of our contact form (collectively, the Services). This Policy outlines how your information is collected, used and disclosed in accordance with the Privacy Act 1988.
Information We Collect
We lawfully collect Personal Information, as defined in the Privacy Act, when you contact us via email, phone or via our online contact form.
Information we collect may include your name, phone number, address and email details.
Use of Personal Information
Your personal information may be used for the following purposes:
- For provision of Services, including the general provision of the functions and features that are part of the Services;
- For communication with you and to provide messaging and/or communications to you in association with the functions and features of the Services;
- For communicating to you any announcements and updates, updated terms, conditions and policies, security alerts, technical notices, purchase confirmation, invoices, support and administrative messages;
- For sending marketing communications to you, such as promotional or advertising offers and other news about products and services offered by us, whether this is by direct email to you, or through a third-party email marketing website
Who we share your data with
Your Personal Information may be accessed by us, including employees. We may share your Personal Information with third parties if it is reasonably related to the provision of our Services.
Storage and Protection of Personal Information
The Personal Information we collect from you is stored electronically in password-protected servers located in Australia. Some information may also be stored in physical form where necessary. Please note however, that no method of electronic transmission or storage is 100% secure and we, cannot guarantee the absolute security of your Personal Information. All Personal Information disclosed to us is at your own risk and we are not liable for any unauthorised access to your Personal Information.
Access to files containing your Personal Information is granted to our employees, and is also granted to our third-party service providers such as our website host and website developer. We may also share your name and email address with a third-party email marketing service provider to enable us to send you marketing communications. You can opt-out of direct marketing emails from us at any time by clicking the ‘unsubscribe’ link on the email.
Cookies
We use cookies for Google Analytics. Google Analytics allows us to anonymously track the use of our website. This information is collected for statistical purposes only and cannot be used to identify you. You may modify your browser settings to disallow cookies.
Disclaimer
This Policy does not replace or limit any requirements of the Privacy Act that cannot be excluded by law. For more information about privacy issues in Australia and protecting your privacy, visit the Australian Federal Privacy Commissioner’s website; oaic.gov.au
Contacting Us
If you have any questions about this privacy policy, the privacy practices of Northside Pool Pump Repairs, you wish to make a privacy complaint, or you wish to provide updates to the information we hold about you; please contact:
Northside Pool Pump Repairs
6/3 Gibbes Street
Chatswood, NSW, 2067
This privacy policy was last updated on: 20 October 2021